TERMS & CONDITIONS

§1 Scope

These Terms and Conditions apply to all orders placed by consumers via the online shop feelgood DEPT. www.feelgooddept.com A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

§2 Contract Partner & Conclusion of Contract

The purchase contract is concluded with feelgood DEPT. Product presentations in the online shop do not constitute legally binding offers. By clicking “Buy Now”, you submit a binding purchase offer. The contract is concluded upon order confirmation or shipment of the goods. 

§3 Prices & Shipping Costs

All prices are stated in euros and include statutory VAT. Additional shipping costs may apply and will be clearly displayed before checkout.

§4 Delivery

Delivery is made to the address provided by the customer. feelgood DEPT. operates using a dropshipping model. Delivery times vary by product and destination.

§5 Payment Methods

Available payment methods include:

PayPal

Credit Card

Apple Pay

Google Pay

Payment is charged immediately after order placement. 

§6 Retention of Title

Goods remain our property until full payment has been received.

§7 Right of Withdrawal

Consumers have a statutory right of withdrawal. The withdrawal policy and model withdrawal form are provided separately.

§8 Returns

Returns are handled according to the withdrawal policy. Personalized or custom-made items are excluded from withdrawal where applicable. 

§9 Warranty

Statutory warranty rights apply.

§10 Liability

Unlimited liability applies in cases of intent or gross negligence. In cases of slight negligence, liability is limited to foreseeable damages.

§11 Online Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr We are not obliged or willing to participate in dispute resolution proceedings.

§12 Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If any provision is invalid, the remaining provisions remain unaffected.